The Operations Guide provides computer operators with a detailed description of how to operate an IT system and its associated environments. This Operations Guide comes with sample tables, charts, and matrices for server monitoring, backups, scheduling tasks, monitoring systems, managing inventory, and performing follow-up reports on outstanding issues.
Use this template to:
- Specify when and how data processing jobs should be performed in a computer system.
- Identify operational tasks, schedules and procedures
- Provide the instructions for processing an IT system. The guide should include sufficient information to allow operators to effectively operate the system.
The pack includes a 21-page template and 8 Excel spreadsheets.
Screenshots
Introduction, System Overview, Authorized Use
System Operations, Software Inventory and Interfaces
Resource Inventory and Report Inventory
Chapter 3, Operations Team
Chapter 4, Operations Schedule
Chapter 5, System Runs
Setup and Diagnostic procedures
Chapter 6, System Restore
Free Excel Templates
Responsibility Matrix
Daily Operations Checklist
Operations Tasks
Desktop Inventory
Error Codes and Messages
Follow-up Action Report
Hardware Inventory
Inspection Report
Table of Contents
Introduction
1.1 System Overview
1.2 Authorized Use
1.3 Points of Contact
1.4 Help Desk
1.5 Hours of Operations
2 System Overview
2.1 System Operations
2.2 Software Inventory
2.1 Software Interfaces
2.2 Resource Inventory
2.3 Report Inventory
2.4 System Restrictions
2.5 Hardware
3 Operations Team
3.1 Organization Chart
3.2 Leadership Chart
3.3 Key Roles & Responsibilities
3.4 Anticipated Change
4 Operations Schedule
4.1 Daily Tasks
4.2 Weekly Tasks
4.3 Monthly Tasks
4.4 Backup Schedule
5 System Runs
5.1 Run Inventory
5.2 Run #1
5.3 Run #2
6 System Restores
What’s included in the template pack
The template is in Microsoft Word format and can be downloaded online for only $9.99. The template pack includes the following documents:
| Operations Guide | 21 pages |  |
| Daily Tasks | 1 worksheet |  |
| Desktop Inventory | 1 worksheet | |
| Error Codes and Messages | 1 worksheet | |
| Follow-up Action Report | 1 worksheet | |
| Hardware Inventory | 1 worksheet | |
| Inspection Report | 1 worksheet | |
| Operations Task Tracking Form | 1 worksheet | |
| Responsibility Matrix | 1 worksheet | |
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Supports Word 97, Word 2000, Word 2003, Word 2007
Q: What file formats are the templates?
A: Microsoft Word.
Q: How soon can I download them?
A: You can download the files instantly. After you pay online, you are automatically sent to a page where you can download the template online.
Q: What is the End User License Agreement?
A: You can read the License Agreement here
Q: How can I contact you?
A: You can contact us here
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