Performance Management Presentations Pack – 15 Templates

This 15 presentation set tackles tough issues in performance management and provides concepts, techniques, and methodologies to overcome all of your performance management challenges.

Use this 15 presentation set to tackle performance management issues and provide concepts, techniques, and methodologies to overcome all of your performance management challenges.

Download this Performance Management Presentations Pack – 15 Templates

What is Performance Management?

IT Performance management is a term used in the Information Technology (IT) field and generally refers to the monitoring and measurement of relevant metrics to assess the performance of IT resources. It can be used in both a business context (IT Management), and an IT Operations context.

In a business context, IT Performance Management is concerned with measuring the expenditure of capital and human resources in Information Technology projects to determine how they improve strategic and operational capabilities of the firm in designing and developing products and services for maximum customer satisfaction, corporate productivity, profitability and competitiveness.[1]. This type of IT Performance Management is usually of interest to executive level IT personnel all the way up to the Chief Information Officer (CIO) level and is related to IT Portfolio Management.

In an operations context, IT Performance Management is the subset of tools and processes in IT Operations which deals with the collection, monitoring and analysis of metrics that can tell IT staff if a system component is up and running (or available), or if the metrics indicate abnormal behavior that can impact the components’ ability to function correctly – much like how a doctor may measure pulse, respiration, and temperature to measure how the human body is “operating”. This type of monitoring originated with IT network components (see network management) but has now expanded into monitoring different types of components (servers, storage, etc.) as well as groups of components organized to deliver specific services (see IT service management and Business Service Management).

Have you got these templates?