Phase nine of the Software Development LifeCycle is the Operations and Maintenance Phase. We have now completed technical documentations for the Initiation, Concept Development, Planning, Requirements, Design, Development, Testing and Deployment phases. Next, we will write documents to show how different aspects of the operations and maintenance are managed.
[Operation Plan Template - Learn More]
Microsoft Word Templates for Operations and Maintenance Phase
This SDLC phase shows how to use the system to ensure it meets the needs as defined in the planning phase. When problems arise, they require changes to code, new code to be written and changes to the hardware configuration. This phase ensure that the users needs are expressed and the system performs as specified in the operational environment. What requirements, plans and design documents do I need to write for this phase?
In this phase, you need to write technical documentations, such as:
- Computer Operations Manual
- Firmware Support Manual
- In-Process Review Report
- Maintenance Manual
- Operations Manual
- System Administration Manual
- Training Plan
- User Guide
- User Satisfaction Review Report
Download SDLC & PM Templates
You can download Software Development LifeCycle templates from the following sites:
- Software Development Template Pack
- Software Development Templates in MS Word
- Technical Writing Templates
- Project Management Templates
- Software Testing Templates
Tasks & Activities for Deployment and Implementation Phase
As operations and maintenance personnel monitor the system they may see ways to improve it and make recommendations.
Tasks and activities for this phase include:
- Check all processes, manual and automated
- Check contingency planning for disaster recovery is tested
- Check that service level objectives are monitored
- Check that systems are available during the defined hours of Operations
- Check the system operates as per requirements
- Implement non-emergency requests during scheduled Outages
- Maintain performance measurements, statistics, and system logs
- Meets performance expectations
- Monitor performance statistics
- Perform backups
- Perform physical security functions
Next week, we show how to create documents for the SDLC Disposition Phase.
About the Author: Aaron Ryan is an IT Manager who specializes in Waterfall, RUP, CMMI, and other software engineering methodologies. Download his free Microsoft Word templates at the Software Development Lifecycle Template Kit
Related posts:
- 8 MS Word Templates for Planning Phase of Software Development LifeCycle
- 7 MS Word Templates for Test and Integration Phase of Software Development LifeCycle
- 4 MS Word Templates for Development Phase of Software Development LifeCycle
- 3 MS Word Templates for Design Phase of Software Development LifeCycle
- 12 MS Word Templates for Requirements Phase of Software Development LifeCycle
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