Built in Microsoft Excel, this Customer Lifetime Value Calculator will help you determine what you can afford to spend on sales and marketing.
Entries Tagged as 'Customer service'
Customer Lifetime Value Calculator – Sales & Marketing Plan template
November 24th, 2009 · Comments Off · Checklist, Sales & Marketing
Tags:Business·Customer lifetime value·Customer service·Excel·FAQs Help and Tutorials·Marketing·Microsoft Excel·Spreadsheet
Client Satisfaction & Testimonial Template for Creating Customer Endorsements
November 19th, 2009 · Comments Off · Business, Forms, Sales & Marketing
Built in MS Word for easy editing, the Client Satisfaction and Testimonial Template will allow you to capture customer feedback, measure your performance, and leverage the positive responses into strong customer testimonials.
Tags:Business·Client Satisfaction·Customer service·Customers·Endorsements·Templates·Testimonial
Marketing Planning Questionnaire Template
November 12th, 2009 · Comments Off · F R E E
Built in Microsoft Word for easy customization and editing, this Marketing Planning Questionnaire Template gets at the heart of what you need to know to build a strong marketing strategy!
Tags:Business·Customer service·Market research·Marketing·Marketing & Advertising·Marketing Plan·Marketing Strategy·Microsoft Word
QA System Test Change Request Template
November 5th, 2009 · Comments Off · F R E E
Ganthead offers this free QA System Test Change Request Template.
This form will help you characterize the type (critical error, error, usability/interface error, logic changes, enhancement, methodology change, documentation change) and description of QA system test change requests.
Tags:Application Development·Business·Business intelligence·Change Request·Customer relationship management·Customer service·E-Commerce·Electronic commerce·Implementation·Intranet·Knowledge Management·Marketing·Package·Procedures·QA·Sales and Marketing Productivity·Selection·Software Testing·Specifications·Web Services
Free Prototype Review Form
November 3rd, 2009 · Comments Off · Business, F R E E, Forms
Ganthead offers this free Prototype Review Form.
Do you need to check the user interface you’ve prototyped to see where it is okay and where it falls short in presentation, navigation, functionality, on-line help and user messaging?
Tags:Application Development·Business·Business intelligence·Customer relationship management·Customer service·E-Commerce·Electronic commerce·Implementation·Intranet·Knowledge Management·Marketing·Package·Procedures·Sales and Marketing Productivity·Selection·Specifications·Web service·Web Services
Control Property Matrix for User Interface
October 20th, 2009 · Comments Off · Business, F R E E, Software Development
Ganthead offers this Control Property Matrix that helps “define how the controls will function, their default values and acceptable value ranges, and whether they can be edited.”
Tags:Application Development·Business·Business intelligence·Customer relationship management·Customer service·E-Commerce·Electronic commerce·Implementation·Knowledge Management·Marketing·Package·Procedures·Selection·Specifications·Web service·Web Services
Configuration Management Checklist
October 18th, 2009 · Comments Off · F R E E, Project Management
Ganthead offers this software configuration management checklist that “will check your project’s status in avoiding design omissions that could turn into serious production environment problems when those inevitable configuration issues arise.”
Tags:Application Development·Business·Business intelligence·Configuration Management·Customer relationship management·Customer service·E-Commerce·Electronic commerce·Implementation·Knowledge Management·Marketing·Package·Sales and Marketing Productivity·Selection·Web Services
Customer Satisfaction Survey Form – MS Word
October 15th, 2009 · Comments Off · Business, F R E E
The Business Owner’s Toolkit offers this form for free to its members.
The attached file contains a customer satisfaction survey form designed to help you gather this important information. It was designed to make it easy for customers to fill out and to make it easy for you to quickly customize to exactly [...]
Tags:Business·Business Services·Customer Management·Customer satisfaction·Customer service·Microsoft Windows·Rich Text Format·Word processor
Business Needs Statement Template – MS Word 2003/2007
October 15th, 2009 · Comments Off · Business, F R E E
You can use this Needs Statement template to describe a business need or a deficiency in your organization, justify the exploration of an alternative solutions to resolve this need, and then provide estimated costs for these actions.
Tags:Benefits·Business·Business Case·Capabilities·Checklist·Constraints·Consulting·Customer Management·Customer service·Education and Training·Estimated costs·Integration·Investment·Management·mission needs statement·Need Assessment·Needs Description·operational needs statement·Organization Effect·Problem Statement·Table of contents·template
